Browse this section for the latest information, opinion and resources relating to our Are You OK? campaign, and a range of clinical articles on supporting nurse wellbeing. Our campaign aims to ensure nursing staff receive wellbeing and mental health support during and beyond the coronavirus pandemic
This article explores why conflict may arise in the workplace and how to deal with it. It comes with a handout for a journal club discussion
Abstract In a large and complex organisation such as the NHS, workplace conflict is inevitable. It may arise from structural issues, incompatible personalities or…
The LOWLINE approach to de-escalating anger draws on established principles in communication and empathetic listening, and can help to resolve difficult situations
Abstract As newly qualified staff nurses settle into their roles, they will inevitably experience stress, which can be exacerbated if they do not feel well equipped to deal…
While staff may have to deal with patients who are unhappy or frustrated with the service or care they receive, some simple strategies can help define conflict
Abstract NHS staff are expected to behave respectfully and courteously to patients, but the same standards of behaviour do not apply to patients.…
Nursing Times Resources for the nursing profession
